Contact
Get the right Only Health support
Tell us what you need, where you are, and which product or order your question relates to. Clear context helps the team route your enquiry faster.
Primary contact
Email Only Health
Use email for product questions, order context, retail introductions, and market availability requests. Include the details below so the team can answer with less back and forth.
Response guide
Send a complete question first.
Most enquiries are easier to route when they include the product name, country, order context, and whether the question is for personal use, retail, distribution, or partnership.
Clear details reduce follow-up. For urgent health concerns, contact a qualified health professional.
Product guidance
Ask about product format, ingredients, serving guidance, or how a product fits into a daily routine.
Review productsStockist support
Find nearby stores, check what may be available, and get directions before visiting.
Find stockistsOrder and policy help
Check shipping, returns, refunds, and product guidance before sending an order-related question.
Read policiesRetail and distribution
Send your market, region, product line, channel, and estimated volume so the team can route the enquiry.
Email the teamHealth questions
Use product pages and labels for general information. Speak with a qualified professional for personal health advice.
Read disclaimerWhat to include in your message
- Your country, city, and preferred stockist or sales channel.
- The product name, flavour, format, or SKU if you have it.
- Your order number if the question relates to an online order.
- Photos if your question relates to damage, incorrect items, or packaging.
- Your role if the enquiry is retail, distribution, or partnership related.
Best first step
For product fit, start with the product page, ingredient table, and label guidance.
Availability varies
Stock can vary by store, so contact the stockist before making a special trip.
Medical advice
Only Health cannot give personal diagnosis, treatment, or dosing advice.